Real Time Email provides email support in real time.
Real time support means we'll respond within 5-10 minutes. Maybe 2-4 hours at most. With rare exceptions, customers never will have to wait more than a day for a response.
Your customer is your business lifeline. They're ours too. Our communications are professional and customer-focused.
Our Chief Responder has a marketing background. While our focus will be making your customer service pave the way into stellar marketing, we can advise on your marketing plans. After all, customer service is marketing.
We can manage your customer service via social media, such as Twitter or Facebook, giving your customers what they have come to expect: customer service in real time. We also specialize in more niche topics such as e-commerce, Amazon, Shopify, and more technical concepts such as Internet technologies and whatever else. Just ask - we can do it!